Privacy policy

1.Data Protection Statement

We welcome your visit on our web pages. In the following paragraphs we wish to inform you about the handling of your data in accordance with Article 13 of Germany’s Data Protection Act (Datenschutz-Grundverordnung (DSGVO)).

Responsibility

The office named in this disclaimer is responsible for the following data collection and processing:

Storage of IP Addresses

We store the IP address transmitted by your web browser strictly restricted to the duration of seven days in order to be able to recognise, limit and eliminate attacks on our web pages. After this period has expired, we delete or anonymise the IP address. The legal basis for this is DSGVO Article 6 Paragraph 1f.

Data Usage

When you visit our web pages, so-called data usage is temporarily stored on our web server for statistical purposes as a protocol in order to improve the quality of our web pages. This data record consists of

• the page from which the file was requested,

• the name of the file,

• the date and time of the query,

• the amount of data transferred,

• the access status (file transferred, file not found),

• the description of the type of web browser used,

• the IP address of the computer making the request, which is shortened in such a way that any personal reference(s) cannot be established.

The log data mentioned above are stored anonymously.

2.Data transfer to Third Parties

We transfer your data in the context of order processing in accordance with DSGVO Article 28 to service providers who support us in the operation of our websites and associated processes. Our service providers are bound strictly by contract and our instructions. We use the following service providers: service hosting providers, web analysis service providers, newsletter service providers, etc.

Transfer of Data to Third Countries

We sometimes transfer personal data to a third country outside the EU. In each case, we have taken care to ensure the appropriate level of data protection.

In the case of Google Analytics (USA), the appropriate level of data protection follows from corresponding participation in the Privacy Shield Agreement (DSGVO Article 45 Paragraph 1).

3.Cookies

We use cookies on our websites. Cookies are small text files that can be stored and read on your terminal. A distinction is made between session cookies, which are deleted as soon as you close your browser, and permanent cookies, which are stored beyond the individual session. Cookies can contain data that makes it possible to recognise the device used. In some cases, cookies only contain information on certain settings and cannot be related to any individual.

We use session cookies and permanent cookies on our websites. The processing is based on DSGVO Article 6 Paragraph 1 Section1f in the interest of optimising or enabling user guidance and adapting the presentation of our website..

You can set your browser so that it informs you about cookies, making their use transparent to you. You can also delete cookies at any time via the corresponding browser setting and prevent new cookies being placed. Please note that our web pages may then not be displayed optimally and some functions may be technically no longer available.

4.Tracking Tools

Google Analytics

In order to tailor our website to best effect, we create pseudonymous user profiles with the help of Google Analytics. Google Analytics uses cookies which are stored on your terminal and can be read by us. We are then able to recognise returning visitors and count them as such. This data processing is carried out in compliance with DSGVO Article 6 Paragraph 1f plus Paragraph 15 Section 3 of Germany’s law relating to electronic media ad communication services (Telemediengesetz (TMG)) and serves our interest in finding out how often our websites have been accessed by different users.

Generally, any information generated by the cookie on your use of this website will be transmitted to and stored by Google on servers in the United States.  Since we have activated IP anonymisation for this website, , Google will first shorten your IP address using servers located within EU member states. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there (an adequate level of data protection exists complying with DSGVO Article 45 Paragraph 1 and through Google's participation in the Privacy Shield). We have signed a contract with Google Inc. (USA) for order processing complying with DSGVO Article 28. Accordingly, Google will use all information strictly for the purpose of evaluating your use of our website and compiling reports on website activity.

You can reject such processing at any time. If you so wish, please use one of the following alternatives:

You can block the storage of cookies by setting your browser software accordingly. However, if you choose to do so we should point out that you may not be able to use all the website functions to their full extent.

You can also prevent Google from collecting the data generated by and cookie related to your use of the website (including your IP address) and stop Google from processing this data by downloading and installing the browser plug-in available at the following link: (http://tools.google.com/dlpage/gaoptout?hl=de).

You can also prevent Google Analytics from collecting data by clicking on the following link. An Opt-Out-Cookie is then set, which permanently prevents any future collection of your data when visiting this website:

Click here to object to your data being processed by Google Analytics. 

Salesmanago

On our website we use the service "Salesmanago" of BENHAUER Sp. z o.o. 21 Grzegórzecka St. 31-532 Krakow. Cookies are used here. These are small text files, which are stored locally on the end device of the page visitor and thus enable recognition when revisiting our online presence. This recognition possibility is used to create user profiles - initially pseudonymised - and then to make personalised advertising available to the respective user. The user profiles created in this way will not be merged with personal data about the person behind them without express consent to be given separately. Insofar as such a consolidation takes place, this is based on a previously given declaration of consent of the user concerned. Insofar as the data is used for the above-mentioned purposes, this is based exclusively on a declaration of consent in accordance with § 12 Para. 1 3rd Var, 13 Para. 2 TMG/Art. 6 Para. 1 lit. a, Art. 7 DSGVO. In this case, the user profiles can be combined and used with the following, possibly personal data: Name, E-mail address, IP-address, Times of visits to online offers of Grube KG and technical browser settings.For the purpose mentioned above, the data will only be used until the consent is revoked. Any collection, processing or use of personal data in connection with Salesmanago takes place within the territory of the European Union. There is no obligation on the part of the user to provide personal data within the framework of the procedures described above, and refusal to do so has no negative consequences.

DoubleClick

We use DoubleClick, a service provided by Google Inc. The legal basis for using DoubleClick is DSGVO Article 6 Paragraph 1a. You give us your consent the first time you visit our website via our cookie banner. DoubleClick uses cookies to present relevant advertisements. Placing advertisements that correspond to your presumed interests represents a legitimate interest of Grube KG. When using DoubleClick, a pseudonymous identification number is assigned to your browser in order to check which ads are called up. The use of DoubleClick cookies only enables Google and its partner websites to place ads based on previous visits to our or other websites on the Internet. The information generated by the cookies is transferred by Google to a server in the USA for evaluation and stored there. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, should you choose to refuse cookies we would point out that you may not be able to use all the functions of our website to their full extent. In addition, you may at any time revoke your consent to the collection of data generated by the cookies and related to your use of the websites being forwarded to Google and then being processed by Google by deactivating the DoubleClick cookies. Simply call up the deactivation page for DoubleClick (please click this link: https://www.google.de/settings/ads/onweb#display_optout).

5.Webtracking & Remarketing/Retargeting

On our websites we use various web trackers or remarketing/retargeting methods from external service providers so that targeted advertising on other websites can be displayed based on your visit to our websites. Data processing takes place on the basis of your consent in line with DSGVO Article 6 Paragraph 1a. You give us your consent the first time you visit our website via our cookie banner.

Web tracking in general is technology used to collect detailed and personal information about a website visitor or user (such as their language, approximate location, IP address or data about the terminal they are using) and to recognise them later on their own or other websites based on certain characteristics. By comparing certain features, the user can be recognised elsewhere on the Internet, so that integrated third-party services can derive and carry out procedures for us. These can be inserting advertising adapted to the user’s previous behaviour or personalised contents / prices. In some cases, cookies, i.e. smaller text files, are stored on the end device concerned, in other cases a unique pseudonym (hash value) is generated on the basis of technical features (e.g. browser fingerprinting) in order to achieve clear identification on other websites and at other times. Some services, such as Google, also use cross-device remarketing to track the user across devices based on the set recognition features and/or links to the service account. With the increasing use of these methods and constantly improving analysis procedures, the possibility of recognising the user on the Internet increases.

We use several of these services in order to evaluate users’ behaviour for our own purposes and also to be able to offer users more suitable offers and personalised content at this or other points on the Internet.

You can revoke this at any time. To do so, we have listed our external service providers below. They each offer effective methods of objecting to concrete tracking and so not being recorded in the future. In addition, there are other general technical options, such as using "Private Mode" or corresponding add-ons in your browser settings to stop being recorded by the trackers or plug-ins.

Google Remarketing Technology:

For more information on how Google Remarketing Technology works visit
 https://www.google.com/policies/technologies/ads/.

To revoke your consent, please visit https://support.google.com/ads/answer/2662922 und and deactivate personalised advertising. Please note that these settings may not affect all devices and browsers. You can also find more information at https://support.google.com/ads/answer/2662922

Facebook Remarketing Technology:

For more information on how Facebook Remarketing Technology works, visit: https://www.facebook.com/about/privacy/.

To revoke your consent please visti: https://www.facebook.com/settings/?tab=ads#   and deactivate personalised advertising.

AppNexus:

For more information on how AppNexus works, visit: https://www.appnexus.com/en/company/platform-privacy-policy .

To revoke your consent please visit AppNexus' Privacy Policy and its opt out link: https://www.appnexus.com/en/company/platform-privacy-policy .

Yieldlab:

For more information on how Yieldlab works, visit: http://www.yieldlab.de/meta-navigation/datenschutz/ .

To revoke your consent use the followint opt out link: http://www.yieldlab.de/elements/privacy/ .

A note on web tracking: in some cases, using the links above may result in a so-called opt out cookie(s) being set in your browser. If you then delete these cookies from your browser, you will have to revoke your consent again. Removing opt-out cookie(s) means your browser returns to its previous mode.

6.Trusted Shops

Inclusion of the Trusted Shops Trus Badge

The Trusted Shops Trust Badge is integrated into this website in order to display our Trusted Shops Seal of Approval and collect evaluations as well as offering Trusted Shops products to buyers after an order. This serves the protection of our legitimate interests and optimises marketing our offer while complying with DSVGO Article 6 Paragraph 1f. The Trust Badge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. When calling up the Trust Badge, the web server automatically saves a so-called server log file, which contains your IP address, date and time of the call, transferred data volume, the requesting provider (access data) and documents the call. These access data are not evaluated and are automatically overwritten at the latest seven days after the end of your visit to the page. Further personal data is only transferred to Trusted Shops if you decide to use Trusted Shops products after completing an order or if you have already registered for use. In this case, the contractual agreement made between you and Trusted Shops applies.

7.Facebook Connect

You can register on our website using the single sign-on tool Facebook-Connect. During the registration process you will be redirected to a Facebook page where you log in with your Facebook login. Data processing takes place on the basis of your consent as defined in DSGVO Article 6 Paragraph 1a. Facebook Connect links your Facebook profile to our service. The information, which you have marked as "public" in your Facebook profile, will be transmitted to us. We do not use any special profile information from this data. We use Facebook Connect exclusively for sharing on your Facebook profile as a picture. For general information about Facebook-Connect and the privacy settings on Facebook, please refer to the Facebook Inc. privacy policy and terms of use and its “I have read the privacy statement” at:  https://www.facebook.com/about/privacy/

You can revoke your consent at any time by emailing us at info@grube.de

8.Social Media Plugins

For data protection reasons, we do not integrate any social plugins directly into our website. When you access our pages, no data is transmitted to social media services such as Facebook, Twitter, XING or Google+. No third party can therefore form any profiles.

You still have the option of sharing selected pages with a click on Facebook, Twitter, XING or Google+ buttons, and you can see how often they have been shared in the past when you view the posts. We use the so-called Shariff solution  Shariff-Lösung, which was developed by Germany’s “c't Magazin”(Computer Technology Magazine), to offer a data protection solution that is an alternative to classic social plugins.

What's behind all this? As a first step, the Shariff solution means that all data and functions required to display the Facebook, Twitter, XING or Google+ buttons are provided by our web server. Only if you decide to share a contribution via the respective button and click on it, does data transfer to the operator of the respective social media service.

9.Newsletter

On our website we offer you the option to subscribe to our newsletter. If you have given us specific permission to inform you by e-mail about our company's products and services, they will be processed accordingly, complying with DSGVO Article 6 Paragraph 1a. This is only permissible on the basis of consent. You can revoke your consent at any time without this affecting the legality of the processing that has taken place to that date. If your consent is revoked, we will discontinue the relevant data processing.

At any time in the future, should you no longer wish to receive our newsletter you can cancel by sending an e-mail to info@grube.de or by using the unsubscribe link provided in every newsletter e-mail.

10.Restricted Access Area

Customer Account

If you wish to create a customer account, you must first register. We collect the following data: private customer, business customer, salutation(s), first name, surname, e-mail address, telephone number, street, postal code, city and country as per DSVGO Article 6 Paragraph 1b. We use the data that you send us within the registration framework to create the customer account, to support your enquiries, to make your customer profile accessible on our website, to use the online shop at  www.grube.de to make deliveries, in payment processing, in queries connected to your customer account and/or with orders placed, to give information on changes to our GTC or data protection information, to provide a shopping list, for internal statistical market research, advertising and market research, for offers tailored to your personal needs (if you have consented thereto), sending the newsletter if expressly ordered, sending product recommendations for similar offers if not expressly refused, sending other information if expressly requested and sending postal advertising if not expressly refused. You can change or delete your account profile at any time. The data will then be automatically removed from our system after 2 years, provided there is no further retention period required or the data remains necessary in individual cases (such as in the case of open claims and to collect those claims).

11.Data Processing in Connection with the Sale of Professional Pesticides and Agriculture Control Agents

Sale of Professional Pesticides and Agriculture Control Chemicals

When selling pesticides and agriculture control chemicals to professional users, we check the purchaser’s qualifications in order to comply with our obligation under Germany’s Plant Protection Law (Pflanzenschutzgesetz). Data processing is carried out in accordance with DSVGO Article 6 Paragraph 1c. The legal obligation results from Section 23 Paragraph 1 of the German Plant Protection Law (Pflanzenschutzgesetz) and guidelines from the Federal States of Germany for the supply of professional plant protection products to professional users. In the context of distance selling, proof of qualification is provided by sending a copy of the appropriate certificate. For verification purposes vis-à-vis the supervisory authority, a copy of the certificate submitted will be stored for the maximum validity period of the certificate (3 years).

For legal reasons Grube KG is unable to deliver professional pesticides and agriculture control chemicals to addresses outside Germany.

12.Data Processing in Connection with the Sale of Legally Held Weapons

Sale of Legally Held Weapons

When selling authorised, legally held weapons, we first check the potential buyer’s age of majority in order to comply with our obligation under the Germany’s Weapons Law (Waffengesetz (WaffG)). Data processing is carried out complying with DSGVO Article 6 paragraph 1c. The legal obligation to check rests in Section 2 Paragraph 1 of the Weapons Law (WaffG). A note will be added to the electronic customer file, stating that a copy of the identity card was present when the weapon was purchased and that the purchaser was of legal age. The copy of the identity card will be destroyed after the sale.

13.Data Processing in Connection with the Sale of Ammunition

Sale of Ammunition

When selling ammunition, we check the customer’s age of majority and his or her authorisation to purchase ammunition in compliance with our obligations under Germany’s Weapons Law (Waffengesetz) and Germany’s Federal Hunting Law (Bundesjagdgesetz (BJagdG)). Data processing is carried out to comply with DSGVO Article 6 Paragraph 1c. This legal obligation rests in Section 13 of the Weapons law (WaffG) also in Sections 15 and 16 of the Federal Hunting Law (BJagdG). Verification is fulfilled by presenting a valid German hunting licence (Jagdschein). If ammunition is sold via the Grube KG online shop, a copy of the hunting licence must be submitted. A note will be made in the customer file stating that a copy of the purchaser’s hunting licence as authorisation was available before the ammunition was dispatched. After the purchase has been completed, that note will be deleted.

14.Contact Form

You have the option of contacting us using the website contact form. To use our contact form, we need your name and e-mail address. You can provide further information, but you do not have to do so.

CONSENT

By using the website contact form and sending us an email with it, you agree that the data you provide will be electronically recorded and stored. The legal basis for this processing is DSGVO Article 6 Paragraph 1a. We will use your data exclusively to process your enquiry. Your consent can be revoked at any time and method, for example by sending an email to info@grube.de.

15.Online Shop

The text of the Online Shop must be adapted to the type of payment. If bank data or credit/debit card data is requested, that data must be encrypted..

Online Shop

We store and use the personal data you send us in the course of order processing as per DSGVO Article 6 Paragraph 1b and exclusively for the processing of your order(s). We will use your e-mail address to inform you about the status of your order.

16.Payment Procedures

Paypal

In our Online Shop we facilitate payment with Paypal. Paypal is handled by PayPal (Europe) S.à.r.l. & Cie., S.C.A., 5th floor, 22-24 Boulevard Royal, L-2449 Luxembourg. For more information about Paypal's privacy policy, please contact Paypal or read Paypal's privacy policy and other international Paypal websites such as https://www.paypal.com/uk/smarthelp/article/what-is-paypal%27s-privacy-policy-faq3415

Data Processing when Paying by Instalment (Hire Purchase) with easyCredit

If you wish to pay for your purchase in instalments, we will use the easyCredit scheme from TeamBank AG Nürnberg, Beuthener Straße 25, 90471 Nürnberg (hereinafter referred to as TeamBank AG) for your order. Grube KG cooperates with TeamBank AG, which supports us in determining the probability of proper payment. In order to carry out these risk assessments, Grube KG must transmit your customer data to TeamBank AG. In order to carry out the risk assessment, TeamBank AG will also require your consent to transfer selected data to credit agencies and other partners.

Data will only be transmitted if you expressly agree to this in separate declarations of consent. The legal basis for the data transfer is DSGVO Article 6 Paragraph 1a.

This declaration of consent is of course voluntary. However please understand, that without granting that consent you cannot use the instalment purchase scheme

1. Data Transfer from the Dealer to TeamBank AG

Grube KG will transmit data to TeamBank AG if you have given us your consent to do so. This includes personal data, contact data, account data and data relating to your current and previous orders.

2. Obtaining Creditworthiness and Risk Information from TeamBank AG

As long as you give TeamBank AG your consent, creditworthiness data and risk information will be obtained from credit agencies and other partners. The creditworthiness data is information that sheds light on your creditworthiness, such as details of any titled claims against you and other risks. However and in each case, only to the extent that this use is permitted under the relevant data protection provisions.

In order to avoid cases of fraud, risk information is obtained from business partners. The partner collects and processes data using cookies and other tracking technology to identify the terminal used by the visitor to this website and further data about the use of the website.

3. Assignment of Claims to TeamBank AG

Claims arising from the use of purchase by instalment are assigned to TeamBank AG by the dealer as part of an ongoing factoring agreement. TeamBank AG processes and uses your customer data to the extent necessary to assert and enforce the claims assigned.

You can revoke your consent to this data processing for purchase by instalment with easyCredit at any time by sending us your revocation by e-mail to: info@grube.de.

17.Automated Creditworthiness Checking and Scoring

If we make an advance payment, for example in the case of a purchase on account, we may use appropriate data in obtaining an automated credit report based on mathematical-statistical procedures from Infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden; Creditreform Bremen Dahlke KG, Contrescarpe 17, 28203 Bremen or CRIF Bürgel Wirtschaftsinformationen GmbH & Co. KG, Friesenweg 4 Postfach 500 166, 22763 Hamburg. For this purpose, we transmit the personal data required for a credit check to the above companies and use the information received on the statistical probability of a default in payment to decide on the payment option to be granted. The credit report can contain probability values (score values) which are calculated on the basis of scientifically recognised mathematical-statistical procedures and which include address data, among other things, in their calculation. Data processing is carried out on the basis of DSGVO Article 6 Paragraph 1f. Grube KG’s interest in carrying out such a credit check in the event of any advance payment is to assess on which terms of payment we deliver goods; for example, cash in advance or on account.

You have the right to request any automated decision be reviewed by one of our employees. You may also express your point of view or challenge the decision.

18.Job Applications

We process your personal data according to current data protection regulations in compliance with Section 26 of the new Federal Data Protection Law (neues Bundesdatenschutzgesetz (BDSG-neu)). We process any data that you disclose to us relevant only to your application and exclusively for the purpose of selecting applicants. Data processing for other purposes does not take place.

You decide on what and how much personal data you wish to transmit to us as part of your application. Applications are transmitted electronically to our personnel department where they are processed as quickly as possible. The transmission is encrypted. As a rule, applications are forwarded to the respective heads of departments in our company. Your data will not be passed on further and will always be treated confidentially. If your application is unsuccessful, your documents will be deleted after 6 months.

Should you wish us to consider your application for other or future job advertisements, please include a note to that effect in your application. We will then process your data in line with DSGVO Article 6 Paragraph.

19.Company Facebook Page

The official company Facebook page can be found at URL https://www.facebook.com/GrubeKG which is operated based on DSGVO Article 6 Paragraph 1f. At no time do we collect, store or process users’ personal data on this page. Furthermore, no other data processing is carried out or initiated by us. The data you enter on our Facebook page, such as comments, videos or images, will not be used or processed by us for other purposes at any time.

Facebook uses so-called web tracking methods on this page. Please be aware that Facebook may use your profile information to analyse your habits, personal relationships, preferences, etc. We have no control over Facebook processing your data.

20.Company YouTube Page

The official company YouTube page can be found at URL https://www.youtube.com/user/grubekg which is operated based on DSGVO Article 6 Paragraph 1f. At no time do we collect, store or process any of our users’ personal data on this site. Furthermore, no other data processing is initiated or carried out by us. The data you enter on our YouTube page, such as comments or videos, will not be used or processed by us for any other purpose at any time.

YouTube uses so-called web tracking methods on this site. Please be aware that YouTube may use your profile information to analyse your habits, personal relationships, preferences, etc. We have no control over YouTube processing of your data.

21.Comments on Security Matters

Data Security

In order to protect your data from unauthorised access and as comprehensively as possible, we take technical and organisational measures. We use encryption procedures on our pages. Your data is transferred from your computer to our server and vice versa via the Internet using TLS encryption. You can recognise this by the lock symbol in the status bar of your browser being closed and the address line beginning with https://.

22.User Rights

When processing your personal data, the DSGVO grants you as a website user certain rights:

1. Right to Information (DSGVO Article 15):

You have the right to request confirmation on whether your personal data being processed. Should that be the case, you have the right to access that personal data and other information as specified in DSGVO Article 15.

2. Right to Correction and Deletion (DSGVO Articles 16 and 17):

You have the right to demand immediate correction of any incorrect personal data concerning yourself and, as necessary, the completion of incomplete personal data.

You also have the right to demand that personal data relating to you be deleted immediately if any of the reasons specified in DSGVO Article 17 apply; for example, if the data are no longer required for the purposes pursued.

3. Right to Restricted Processing (DSGVO Article 18):

You have the right to demand restricted processing if one of the conditions listed in DSGVO Article 18 is met; for example, if you have lodged an objection against such processing for the period in question.

4. Right to Data Transfer (DSGVO Article 20):

In particular cases, as listed in DSGVO Article 20, you have the right to receive any personal data concerning you in a well-structured, standard and machine-readable format or to request that data be transferred to a third party.

5. Right to Object (Art. 21 DSGVO):

If data are collected on the basis of DSGVO Article 6 Paragraph 1f (data processing to safeguard legitimate interests), you have the right to object to such processing at any time for reasons relating to your particular situation. We will then no longer process any personal data unless there are verifiable and compelling grounds to continue processing which outweigh the interests, rights and freedoms of the person concerned; or that the processing serves to assert, exercise or defend legal claims.

6. Right of Appeal to a Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, as set out in DSGVO Article 77, if you are of the opinion that processing your personal data violates data protection provisions. The right of appeal can be asserted with a supervisory authority in the member state where you reside, your place of work or the place of the alleged infringement.

23.Data Protection Officer Contact Details

Our company Data Protection Officer will be pleased to provide you with further information or comments on the subject of data protection:

Dr. Uwe Schläger

datenschutz nord GmbH

Konsul-Smidt-Straße 88

28217 Bremen

Web: www.datenschutz-nord-gruppe.de

E-Mail: office@datenschutz-nord.de

Telephone: 0421 69 66 32 0

 

POSTSCRIPT ON STATUS: this is an accurate translation of GRUBE KG's Data Privacy Policy from the German original (Datenschutz). It does not howevere have any legal status and in no way replaces the original document,